Choose a Portal to Enter
All three TPA portals share the live multi-tenant CARE TPA Core Backend (SQLite WAL + 50-Step Adjudication Engine + Gemini 2.5 Flash OCR) with strict tenant isolation and real-time synchronization across hq.care, admin.hq.care, submit.hq.care, and plus.hq.care.
User Login & Claims Submission Portal
Sign in as Darrell Zhang (M021 · RHI), Priya Nair (M002 · Bupa), or Evelyn Teo (M009 · Prudential). View live policy benefits, upload medical bills, and track real-time claim co-sign approval.
- 1. Member Login & Persona Switcher
- 2. Live Benefit Wallet & Plan Rules Sync
- 3. Upload Bill & Diagnosis PDF/Image
- 4. Live 3s Poller for Partner Co-Sign
TPA Partner Portal (Bupa / Pru / RHI)
Tenant-isolated portal for Bupa Global, Prudential, and Raffles Health Insurance representatives. Includes Self-Service Policy Plan Management and DOA Co-Sign Queue.
- 1. Strict Tenant Isolation (BUPA / PRU / RHI)
- 2. Book-of-Business & SLA KPIs
- 3. Self-Service Policy Plan Editor (Live)
- 4. Partner Co-Sign Queue (> S$10k DOA)
CARE TPA Admin & Assessor Console
Cross-insurer operations console for CARE TPA assessors. Review Amber/Red exceptions, approve within S$10,000 DOA, or escalate high-quantum claims to Insurer Partners.
- 1. Multi-Insurer Assessor Queue & Override
- 2. Escalate to Insurer Partner Co-Sign
- 3. Member Directory & Custom Enrollment
- 4. MOH TOSP / CPF / IRAS Rulebook